Comprehensive Production and Operations Management; (Amsterdam)

HRODC Postgraduate Training Institute
En Amsterdam, Netherlands (Holanda)

Más de $ 90.000.000

Información importante

  • Curso
  • Amsterdam, netherlands (Holanda)
  • 120 horas lectivas
  • Duración:
    1 Month
  • Cuándo:
    A definir
Descripción

Suitable for: This course is designed for: Industrial Engineers, Operations Managers, Production Managers, Production Planners, Systems Engineers, Manufacturing Engineers, Supply Chain and Logistics Managers and Professionals, Purchasing and Procurement Managers, Retailers, Financial Managers, Project Managers, Distribution Centre Supervisors, Manufacturers and Industries, Academicians, Researchers, NGOs and Practitioners and Those who interface with the production and operations function and Those who need to develop their understanding about production and operations management

Información importante

Requisitos: Degree or Work Experience

Sedes

Dónde se imparte y en qué fechas

Inicio Ubicación
A definir
Amsterdam, Netherlands
Damrak 1-5, 1012, Noord Holland, Holanda
Ver mapa

¿Qué aprendes en este curso?

Management
Operations Management
Decision Making
Risk
Lean
Forecasting
Options
IT Project Management
ERP
IT
Approach
Ethics
Performance
Quality
ISO
Design
Supply
Purchasing
Simulation
Layout
Product Development
International
Global
Project
Planning
systems
Technology
Project Management
IT risk
Process Control
Quality Training
Programming
IT Development
IT Management
Production
Product Design
Ethics and Social Responibility

Programa académico

Contents, Concepts and Issues

Introduction to Operations Management

  • Defining Operations Management (OM)
  • Producing Goods and Services
  • Importance of Studying Operations Management
  • Roles of Operations Managers
  • The Heritage of Operations Management
  • Operations in the Service Sectors
  • New Issues in Operations Management
  • The Concept of Productivity
  • Measuring Productivity
  • Productivity Variables
  • Productivity and the Service Sectors
  • Ethics and Social Responsibility

Operations Management in the Global Environment

  • Operations: Global View
  • Formulating Missions and Visions
  • Achieving Competitive Advantage Through Operations
  • Strategic Operations Management Decisions
  • Issues in Operations Strategy
  • Developing and Implementing Strategy
  • Key Success Factors and Core Competencies
  • Build and Staff the Organisation
  • Integrating Operations Management with other Activities
  • Global Operations Strategy Options
  • International Strategy
  • Multidomestic Strategy
  • Global Strategy
  • Transnational Strategy

Project Management

  • Importance of Project Management
  • Project Planning
  • The Project Manager
  • Work Breakdown Structure (WBS)
  • Project Scheduling
  • Project Controlling
  • Project Management Techniques
  • The Framework of PERT and CPM
  • Network Diagrams and Approaches
  • Activity-on-Node Example
  • Activity-on-Arrow Example
  • Identifying the Project Schedule
  • Forward Pass
  • Backward Pass
  • Slack Time Calculations and Critical Path Identification
  • Variability in Activity Times
  • Three Time Estimates in PERT
  • Probability of Project Completion
  • Cost-Time Trade-Offs and project Crashing
  • An Analysis of PERT and CPM
  • Microsoft Project in Project Management

Demand Forecast

  • Forecasting Definition
  • Forecasting Time Horizons
  • Product Life Cycle
  • Types of Forecasts
  • The Importance of Forecasting
  • Forecasting Human Resources Needs
  • Forecasting Capacity
  • Forecasting the Supply-Chain Management
  • Steps in Forecasting System
  • Forecasting Approaches
  • Qualitative Methods
  • Quantitative Methods
  • Time Series Forecasting
  • Decomposition of a Time Series
  • Naive Approach
  • Moving Averages
  • Exponential Smoothing
  • Forecast Error Measurement
  • Exponential Smoothing with Trend Adjustment
  • Projecting Trends
  • Seasonal Variations in Data
  • Cyclical Variations in Data
  • Associative Forecasting Methods
  • Utilising Regression Analysis for Forecasting
  • Standard Error of the Estimate
  • Correlation Coefficients for Regression Lines
  • Multiple Regression Analysis
  • Forecast Monitoring and Control
  • Adaptive Smoothing
  • Focus Forecasting
  • Forecasting in the Service Sectors

Product Design

  • Selecting Goods and Services
  • Product Strategy Options Support Competitive Advantage
  • Product Life Cycles
  • Life Cycle and Strategy
  • Product-by-Value Analysis
  • New Product Generation
  • New Product Opportunities
  • Importance of New Products
  • Product Development
  • Product Development System
  • Quality Function Deployment (QFD)
  • Organising for Product Development
  • Manufacturability and Value
  • Engineering
  • Product Design Issues
  • Robust Design
  • Modular Design
  • Computer-Aided Design (CAD)
  • Computer-Aided Manufacturing (CAM)
  • Virtual Reality Technology
  • Value Analysis
  • Ethics, Environment-Friendly Designs and Sustainability
  • Time-Based Competition
  • Purchasing Technology by Acquiring a Firm
  • Joint Ventures
  • Alliances
  • Defining a Product
  • Make-or-Buy Decisions
  • Group Technology
  • Essential Documents for Production
  • Product Life-Cycle Management (PLM)
  • Service Design
  • Application of Decision Trees to Product Design
  • Transition in Production

Quality Management and International Standard

  • Quality and Strategy
  • Quality Definition
  • International Quality Standards
  • ISO 9000
  • ISO 14000
  • Total Quality Management (TQM)
  • Continuous Improvement
  • Six Sigma
  • Employee Empowerment
  • Benchmarking
  • Just-in-Time (JIT)
  • Taguchi Concepts
  • TQM Tools
  • Check Sheets
  • Scatter Diagrams
  • Cause-and-Effect Diagrams
  • Pareto Charts
  • Flowcharts
  • Histograms
  • Statistical Process Control (SPM)
  • Inspection
  • TQM in Services
  • Statistical Process Control (SPC)

Process Design

  • Process Strategies
  • Process Focus
  • Repetitive Focus
  • Product Focus
  • Mass Customization Focus
  • Comparison of Process Choices
  • Process Analysis and Design
  • Flowchart
  • Time-Function Mapping
  • Value-Stream Mapping
  • Process Charts
  • Service Blueprinting
  • Special Considerations for Service Process Design
  • Customer Interaction and Process Design
  • Improving Service Processes
  • Equipment and Technology Selection
  • Production Technology
  • Machine Technology
  • Automatic Identification Systems (AISs) and RFID
  • Process Control
  • Vision System
  • Robots
  • Automated Guided Vehicles (AGVs)
  • Flexible Manufacturing Systems (FMSs)
  • Computer Integrated Manufacturing (CIM)
  • Technology in Services
  • Redesigning the Process
  • Sustainability
  • Resources
  • Recycle
  • Regulations
  • Reputation
  • Capacity Planning
  • Bottleneck analysis and the Theory of Constraints
  • Break-Even Analysis
  • Single-Product Case
  • Multiproduct Case
  • Risk Reduction with Incremental Changes
  • Expected Monetary Value (EMV) Application to Capacity Decisions
  • Investment Analysis Application to Strategy-Driven Investments

Location

  • Importance of Location
  • Factors Affecting Location Decisions
  • Labour Productivity
  • Exchange rate and Currency Risk
  • Costs
  • Political Risk, values and Cultures
  • Proximity to Markets
  • Proximity to Suppliers
  • Proximity to Competitors
  • Methods in Location Evaluation
  • Alternatives
  • The Factor-Rating Method
  • Locational Break-Even Analysis
  • Centre-of-Gravity Method
  • Transportation Model
  • Service Location Strategy
  • Hotel Chain Site Selection
  • The Call Centre Industry
  • Geographic Information Systems

Layout

  • Importance of Layout Decisions
  • Types of Layout
  • Office Layout
  • Retail Layout
  • Warehousing and Storage Layouts
  • Fixed-Position Layout
  • Process-Oriented Layout
  • Work Cells
  • Repetitive and Product-Oriented
  • Layout

Job Design and Work Measurement

  • Human Resource Strategy for Competitive Advantage
  • Labour Planning
  • Employment-Stability Policies
  • Work Schedules
  • Job Classifications and Work Rules
  • Job Design
  • Labour Specialisation
  • Job Expansion
  • Psychological Components of Job Design
  • Self-Directed Teams
  • Motivation and Incentive Systems
  • Ergonomics and the Work Environment
  • Methods Analysis
  • The Visual Workplace
  • Labour Standards
  • Ethics

Supply Chain Management

  • Importance of Supply Chain
  • Supply Chain Risk
  • Ethics and Sustainability
  • Performance Evaluation: Audits and Metrics
  • Ethical Issues in Outsourcing

Conducting Inventory Management

  • The Importance of Inventory
  • Functions of Inventory
  • Types of Inventory
  • Inventory Management
  • ABC Analysis
  • Record Accuracy
  • Cycle Counting
  • Control of Service Inventories
  • Inventory Models
  • Independent vs. Dependent Demands
  • Holding, Ordering and Setup Costs
  • Inventory Models for Independent Demand
  • The Basic Economic Order Quantity
  • Model
  • Minimizing Cost
  • Reorder Points
  • Production Order Quantity Model
  • Quantity Discount Model
  • Probabilistic Models and Safety Stock
  • Other Probabilistic Models
  • Single- Period Model
  • Fixed-Period (P) Systems
  • Ethical Dilemmas
  • Using Software to Solve Inventory Problems
  • Solved Problems
  • Problems

Effective Scheduling

  • The Planning Process
  • Planning Horizons
  • The Nature of Aggregate Planning
  • Aggregate Planning Strategies
  • Capacity Options
  • Demand Options
  • Mixing Options to Develop a Plan
  • Aggregate Planning Methods
  • Graphical Method
  • Mathematical Approaches
  • Comparison of Aggregate Planning Methods
  • Aggregates Planning in Service
  • Yield Management

Material Requirements Planning (MRP) and Enterprise Resource Planning ERP

  • Dependent Demand
  • Dependent Inventory Model Requirements
  • Master Production Schedule
  • Bills of Materials
  • Accurate Inventory Records
  • Purchase Orders Outstanding
  • Lead Times for Components
  • MRP Structure
  • MRP Management
  • MRP Dynamics
  • MRP and JIT
  • Lot-Sizing Techniques
  • Extensions of MRP
  • Materials Requirements Planning II (MRP II)
  • Closed-Loop MRP
  • Capacity Planning
  • MRP in Services
  • Distribution Resource Planning
  • Enterprise Resource Planning (ERP)
  • Pros and Cons of ERP Systems
  • ERP in the Service Sector

The Principles of Short Term Scheduling

  • Short-Term Scheduling: Importance
  • Scheduling Issues
  • Forwards and Backward Scheduling
  • Scheduling Criteria
  • Scheduling Process-Focused Facilities
  • Loading Jobs
  • Input-Output Control
  • Gantt Charts
  • Assignments Methods
  • Jobs Sequencing
  • Priority Rules for Dispatching Jobs
  • Critical Ration
  • Sequencing N Jobs on Two Machines/l Johnson’s Rule
  • Limitations of Rule- Based Dispatching Systems
  • Finite Capacity Scheduling
  • Scheduling Repetitive Facilities
  • Scheduling Services
  • Employees with Cyclical Scheduling

Just-in-Time (JIT) and Lean Operations

  • Just-in-Time and Lean Operations
  • Waste Elimination
  • Variability Removal
  • Throughput Improvement
  • Just-in-Time (JIT)
  • JIT Performance
  • Concerns of Suppliers
  • JIT Layout
  • Distance Reductions and Inventory
  • Increased Flexibility
  • Impact on Employees
  • Reduced Space and Inventory
  • JIT Inventory
  • Reduce Inventory and Variability
  • Reduce Lot Sizes
  • Reduce Setup Costs
  • JIT Scheduling
  • Level Schedules
  • Kanban
  • JIT Quality
  • Lean Operations in Services

Making Maintenance and Reliability Decisions

  • Maintenance and Reliability: Importance
  • Principle of Reliability
  • Improving Individual Components
  • Providing Redundancy
  • Maintenance
  • Implementing Preventive
  • Maintenance
  • Increasing Repair Capabilities
  • Autonomous Maintenance
  • Total Productive Maintenance
  • Technique for Enhancing Maintenance

Decision Modeling

  • The Decision Process in Operations
  • Fundamentals of Decision Making
  • Decision Tables
  • Types of Decision-Making Environment
  • Decision Making Under Uncertainty
  • Decision Making Under Risk
  • Decision Making Under Certainty
  • Expected Value of Perfect Information (EVPI)
  • Decision Trees
  • A More Complex Decision Tree
  • Using Decision Trees in Ethical Decision Making
  • The Poker Decision Process

Familiarising with Linear Programming Models

  • Importance of Linear Programming
  • Requirements of Linear Programming Problems
  • Formulating Linear Programming Problems
  • Shader Electronics Example
  • Graphical Solution to Linear Programming Problems
  • Graphical Representations of Constraints
  • ISO-Profit Line Solution Method
  • Corner-Point Solution Method
  • Sensitivity Analysis
  • Sensitivity Report
  • Changes in the Resources or Right-Hand-Side Value
  • Changes in the Objective Functions Coefficient
  • Solving Minimisation Problems
  • Linear Programming Applications
  • Production-Mix Example
  • Diet Problem Example
  • Labour Scheduling Example
  • The Simplex Method of LP

Conceptualising Transportation Modelling

  • Transportation Modelling
  • Developing an Initial Solution
  • The Northwest-Corner Rule
  • The Intuitive Lowest-Cost Method
  • The Stepping-Stone Method
  • Special Issues in Modelling
  • Demand Not Equal to Supply
  • Degeneracy
  • Queuing Models
  • Queuing Theory
  • Characteristics of a Waiting-Line System
  • Characteristics of Arrival
  • Waiting-Line Characteristics
  • Services Characteristics
  • Measuring a Queue’s Performance
  • Queuing Costs
  • The Variety of Queuing Models
  • Model A (M/M/I)L Single-Channel Queuing
  • Model with Poisson Arrivals and Exponential Service Times
  • Model B (M/M/S): Multiple-Channel
  • Queuing Model
  • Model C (M/D/I): Constant-Service-Time Model
  • Little’s Law
  • Model D: Limited-Population Model
  • Other Queuing Approaches

Learning Curves

  • Defining Learning Curve
  • Learning Curves in Service and Manufacturing
  • Learning Curve Application
  • Arithmetic Approach
  • Logarithmic Approach
  • Learning-Curve Coefficient Approach
  • Strategic Implications of Learning Curves
  • Limitations of Learning Curves

Modelling with Simulation

  • Defining IS Simulation
  • Advantages and Disadvantages of Simulation
  • Monte Carlo Simulation
  • Simulation of Queuing Problems
  • Simulation and Inventory Analysis

Información adicional

Comprehensive Production and Operations Management - Leading to Diploma-Postgraduate, Progressing to Postgraduate Diploma, Accumulating to MA, MBA, MSc, Incorporating Project Management, Product and Process Design, Quality Management and International Standard, Job Design and Work Measurement, Supply Chain Management, Inventory Management (Amsterdam)