HOTEL RECEPTIONIST TRAINING - ONLINEGlobal Edulink
£ 340 - ($ 1.232.134)
- 25 horas lectivas
¿Qué aprendes en este curso?
MODULE 01 Professional Receptionist Training Course Objectives 00:04:00 The 90: 90 Principle to create a powerful first impression 00:22:00 Hot Telephone Tips 00:12:00 Get the facts- ask the right questions 00:21:00 Discuss Solutions- learning to listen 00:10:00 Dealing with difficult customers 00:20:00 MODULE 02 Practice good telephone skills 00:00:00 Managing database and company files 00:00:00 Booking or Reservation procedure 00:00:00 Deal effectively with security and safety issues 00:00:00 Successful Meetings & Minutes 00:00:00 Meeting Arrangements 00:00:00 Arranging Business Travel and Accomodation 00:00:00 Email Tutorial 00:00:00 How to use Social Media to promote your company 00:00:00 Minute Taking 00:00:00 Microsoft Excel Tutorial 00:00:00 MS PowerPoint Tips 00:00:00 MS Word Tips & Tricks
People who prefer for distance learning. People who are tight in busy life. Individuals who would like to start working as a Receptionist in the Hospitality (hotel) industry. New Receptionist or Temporary staffs who want to learn and develop best practice receptionist skills in the Hospitality (hotel) industry. Experienced Receptionist who wants to develop receptionist and admin skills in the Hospitality (hotel) industry further.