Certified Information Technology Specialist

Provide guidance and implementation for IT strategy as set by senior IT and business management
Select and manage staff, implement training programs, career plan development and job rotation programs
Select, evaluate and negotiate vendors using RFI, RFP and selection criteria
Provide guidance for developing, testing and implementing business applications
Manage and/or assist in IT project management
Design and implement service management processes for incident, problem and change management
Understand the need for business continuity and design the business continuity plan
Review and implement information security practices and controls
Assist and initiate risk management practices
Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands
Select strategies for information management
Measure and improve quality of IT services

This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. It is best suited for participants who have between two and four years of actual working experience in IT, with knowledge of systems, network and/or applications, service desk operations and/or IT professionals working in the position of team leader/supervisor/ manager in any area of IT. This includes those individuals working in the fi­eld of sales and consultancy with solution providers.

To gain the most from this course, the participant should have two to four years of actual working experience in IT.

Netec es una empresa de la red Global Knowledge. La empresa independiente más grande en capacitación de tecnologías de información de Latinoamérica. Ofrecemos cursos certificados de los principales fabricantes de la industria con métodos de entrega presencial en aulas como en línea en vivo o para ser tomados a cualquier hora en cualquier lugar. Contamos con amplio portafolio de cursos, diferentes métodos de entrega, instructores expertos y socios de negocio líderes en la industria, nuestra oferta consta de más de 1,500 cursos desde básicos hasta especializados en TI y business skills, así como talleres para la preparación de la certificación

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