Certificate in Customer Services (Level 3)

Curso

A Distancia

$ 1.875.998,96 IVA inc.

*Precio estimado

Importe original en GBP:

£ 385

Llama al centro

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiarlo en cómodas cuotas mensuales.

Descripción

  • Tipología

    Curso

  • Nivel

    Nivel intermedio

  • Metodología

    A distancia

  • Duración

    Flexible

  • Inicio

    Fechas disponibles

The course is suitable for anyone interested to enhance their knowledge and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations.

Sedes y fechas disponibles

Ubicación

Inicio

A distancia

Inicio

Fechas disponiblesInscripciones abiertas

A tener en cuenta

The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer service . The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule.

No particular entry requirement for this course.Any one around the world can take up this course online.

For apply online please visit website:http://oxfordhomestudy.com
Email: info@oxfordhomestudy.com
Phone: +441865686162

Preguntas & Respuestas

Añade tu pregunta

Nuestros asesores y otros usuarios podrán responderte

¿Quién quieres que te responda?

Déjanos tus datos para recibir respuesta

Sólo publicaremos tu nombre y pregunta

Opiniones

Materias

  • Atención al cliente
  • Customer relationship management
  • Customer Service
  • Gerente de cliente
  • Customer Service Skills
  • Customer Manager
  • Customer Care
  • Relación con el cliente
  • Customer Services Course
  • Customer relationship
  • Habilidades de servicio al cliente
  • Gestión de relaciones con clientes
  • Curso de atención al cliente
  • Curso de servicios al cliente
  • Customer Care Course

Profesores

Allocated Upon Enrolment

Allocated Upon Enrolment

Tutor

Programa académico

This Customer Service Certificate Online consists of the following six units:

Unit 1 – The Importance of Customer Service

Unit 2 – Identifying Customer Needs

Unit 3 – Developing Customer Service Strategies

Unit 4 – Maintaining Service Excellence

Unit 5 – Training for Customer Service

Unit 6 – Dealing with Difficult Customers

Información adicional

Certificate in Customer Services (Level 3)

Llama al centro

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiarlo en cómodas cuotas mensuales.

Certificate in Customer Services (Level 3)

$ 1.875.998,96 IVA inc.

*Precio estimado

Importe original en GBP:

£ 385